RoofQuote Data Deletion Policy
This policy applies to the RoofQuote Android app and explains how to delete data stored by the app or shared with service providers.
Delete local RoofQuote data
Delete an individual project or roof section using its delete action in RoofQuote. To remove remaining app data, use Android Settings > Apps > RoofQuote > Storage > Clear storage, or uninstall RoofQuote. Menu labels may vary by Android version.
Exported backups, PDFs, Word documents, and spreadsheets are separate files. Delete them from each location where you saved or shared them, including any cloud drive, email, or messaging service. Ask recipients to delete copies they control.
Google Play purchase records
Clearing app data or uninstalling RoofQuote does not delete Google Play transaction records or cancel a purchase. Manage purchases, refunds, and subscriptions through Google Play.
DevHub purchase-verification records
Clearing app data or uninstalling RoofQuote does not delete purchase-verification records held by DevHub. The reviewed backend code does not specify automatic expiry or a fixed retention period for purchase records. Contact wukuiqing@gmail.com to request information or deletion. The developer has not confirmed whether every record can be deleted or the time needed to process a request; records may remain while this is reviewed.
Crash diagnostics and contact
Crash reports already sent to Firebase Crashlytics are not removed by clearing RoofQuote storage. Contact the developer at the address above for help with a privacy request. Do not include customer or project data unless it is necessary to identify the request.
Deletion of local project data may be permanent. Export a backup first only if you need a copy, then delete that copy when it is no longer needed.
RoofQuote 数据删除政策
本政策适用于 Android 应用 RoofQuote,说明如何删除应用本地保存或分享给服务提供方的数据。
删除 RoofQuote 本地资料
在 RoofQuote 中使用项目或屋顶分区对应的删除操作,可删除单个项目或分区。要移除其余应用数据,请进入 Android“设置”>“应用”>“RoofQuote”>“存储”>“清除存储”,或卸载 RoofQuote。菜单名称可能因 Android 版本而异。
导出的备份、PDF、Word 文档和电子表格是独立文件。请在每个保存或分享位置分别删除,包括云盘、邮箱或即时通讯服务;如接收方仍持有副本,请联系对方处理。
Google Play 购买记录
清除应用数据或卸载 RoofQuote 不会删除 Google Play 交易记录,也不会取消购买。购买、退款和订阅请通过 Google Play 管理。
DevHub 购买验证记录
清除应用数据或卸载 RoofQuote 不会删除 DevHub 保存的购买验证记录。已检查的后端代码没有规定购买记录的自动过期或固定保存期限。您可以通过 wukuiqing@gmail.com 咨询或提出删除请求。开发者尚未确认所有记录是否均可删除或请求处理时限;核实期间记录可能继续保留。
崩溃诊断与联系
已发送到 Firebase Crashlytics 的崩溃报告不会因清除 RoofQuote 存储空间而删除。如需隐私请求协助,请通过上述邮箱联系开发者。除非识别请求确有必要,请勿附上客户或项目资料。
删除本地项目资料可能无法恢复。仅在需要留存副本时先导出备份,并在不再需要时删除该副本。